{"id":187,"date":"2024-06-10T08:15:37","date_gmt":"2024-06-10T08:15:37","guid":{"rendered":"https:\/\/raw.githubusercontent.com\/drfuri\/demo-content\/main\/ecomus\/fashion\/images\/?page_id=187"},"modified":"2026-07-28T09:24:16","modified_gmt":"2026-07-28T09:24:16","slug":"returns-exchanges","status":"publish","type":"page","link":"https:\/\/pankhorganics.com\/?page_id=187","title":{"rendered":"Returns + Exchanges"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"187\" class=\"elementor elementor-187\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aaabcab e-flex e-con-boxed ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-parent\" data-id=\"aaabcab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3ee3b70b e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"3ee3b70b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19f577fa e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"19f577fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c13b0b3 elementor-widget elementor-widget-text-editor\" data-id=\"c13b0b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"65\" data-end=\"253\">At <strong data-start=\"68\" data-end=\"86\">Pankh Organics<\/strong>, we are committed to providing high-quality products and ensuring customer satisfaction. Please read our Return &amp; Exchange Policy carefully before placing your order.<\/p><h2 data-section-id=\"164orfg\" data-start=\"255\" data-end=\"265\">Returns<\/h2><p data-start=\"267\" data-end=\"386\">Due to the nature of our products, we do not accept returns for products that have been opened, used, or tampered with.<\/p><p data-start=\"388\" data-end=\"430\">A return request will only be accepted if:<\/p><ul data-start=\"432\" data-end=\"583\"><li data-section-id=\"hzig8f\" data-start=\"432\" data-end=\"465\">You received a damaged product.<\/li><li data-section-id=\"1lrtiqj\" data-start=\"466\" data-end=\"499\">You received the wrong product.<\/li><li data-section-id=\"x0ig49\" data-start=\"500\" data-end=\"541\">The product is defective upon delivery.<\/li><li data-section-id=\"11lzwq3\" data-start=\"542\" data-end=\"583\">The package was damaged during transit.<\/li><\/ul><p data-start=\"585\" data-end=\"665\">Any return request must be submitted within <strong data-start=\"629\" data-end=\"664\">48 hours of receiving the order<\/strong>.<\/p><h2 data-section-id=\"k4n8vy\" data-start=\"667\" data-end=\"685\">Exchange Policy<\/h2><p data-start=\"687\" data-end=\"734\">We will replace your product free of charge if:<\/p><ul data-start=\"736\" data-end=\"842\"><li data-section-id=\"17163rd\" data-start=\"736\" data-end=\"769\">You received an incorrect item.<\/li><li data-section-id=\"fiks1w\" data-start=\"770\" data-end=\"800\">The product arrived damaged.<\/li><li data-section-id=\"1ta0pui\" data-start=\"801\" data-end=\"842\">The product has a manufacturing defect.<\/li><\/ul><p data-start=\"844\" data-end=\"907\">Exchange requests must be made within <strong data-start=\"882\" data-end=\"894\">48 hours<\/strong> of delivery.<\/p><h2 data-section-id=\"idc9aq\" data-start=\"909\" data-end=\"947\">How to Request a Return or Exchange<\/h2><p data-start=\"949\" data-end=\"1023\">To request a return or exchange, please contact our customer support with:<\/p><ul data-start=\"1025\" data-end=\"1139\"><li data-section-id=\"1o3i9tx\" data-start=\"1025\" data-end=\"1039\">Order Number<\/li><li data-section-id=\"1j3z0bz\" data-start=\"1040\" data-end=\"1046\">Name<\/li><li data-section-id=\"154udbf\" data-start=\"1047\" data-end=\"1063\">Contact Number<\/li><li data-section-id=\"1ktjhrp\" data-start=\"1064\" data-end=\"1093\">Clear photos of the product<\/li><li data-section-id=\"1j9t0zy\" data-start=\"1094\" data-end=\"1139\">Photos of the shipping package (if damaged)<\/li><\/ul><p data-start=\"1141\" data-end=\"1174\">Email: <strong data-start=\"1148\" data-end=\"1174\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1150\" data-end=\"1172\">info@pankhorganics.com<\/a><\/strong><\/p><p data-start=\"1176\" data-end=\"1205\">WhatsApp: <strong data-start=\"1186\" data-end=\"1205\">+91 72300 23019<\/strong><\/p><p data-start=\"1207\" data-end=\"1282\">Our team will review your request and respond within <strong data-start=\"1260\" data-end=\"1281\">2\u20133 business days<\/strong>.<\/p><h2 data-section-id=\"jdbwh\" data-start=\"1284\" data-end=\"1307\">Non-Returnable Items<\/h2><p data-start=\"1309\" data-end=\"1361\">The following items cannot be returned or exchanged:<\/p><ul data-start=\"1363\" data-end=\"1617\"><li data-section-id=\"1d03e9r\" data-start=\"1363\" data-end=\"1388\">Opened or used products<\/li><li data-section-id=\"60antm\" data-start=\"1389\" data-end=\"1426\">Products without original packaging<\/li><li data-section-id=\"1uk411q\" data-start=\"1427\" data-end=\"1479\">Products damaged due to misuse or improper storage<\/li><li data-section-id=\"gfu4rn\" data-start=\"1480\" data-end=\"1520\">Orders returned without prior approval<\/li><li data-section-id=\"1ng1jd4\" data-start=\"1521\" data-end=\"1617\">Products purchased during clearance or special promotional sales (unless damaged or defective)<\/li><\/ul><h2 data-section-id=\"1us7a8b\" data-start=\"1619\" data-end=\"1635\">Refund Policy<\/h2><p data-start=\"1637\" data-end=\"1815\">Once your return request is approved and the returned product is received (if applicable), refunds will be processed to the original payment method within <strong data-start=\"1792\" data-end=\"1814\">7\u201310 business days<\/strong>.<\/p><p data-start=\"1817\" data-end=\"1955\">Shipping charges, Cash on Delivery (COD) charges, and other service fees are non-refundable unless the error was caused by Pankh Organics.<\/p><h2 data-section-id=\"31c56k\" data-start=\"1957\" data-end=\"1978\">Order Cancellation<\/h2><p data-start=\"1980\" data-end=\"2031\">Orders may be cancelled before they are dispatched.<\/p><p data-start=\"2033\" data-end=\"2144\">Once an order has been shipped, it cannot be cancelled. In such cases, the Return &amp; Exchange Policy will apply.<\/p><h2 data-section-id=\"1yfsxj7\" data-start=\"2146\" data-end=\"2159\">Contact Us<\/h2><p data-start=\"2161\" data-end=\"2247\">If you have any questions regarding returns, exchanges, or refunds, please contact us:<\/p><p data-start=\"2249\" data-end=\"2360\"><strong data-start=\"2249\" data-end=\"2267\">Pankh Organics<\/strong><br data-start=\"2267\" data-end=\"2270\" \/>39B\/14, Tehri Visthapit Colony, Gali No. 5<br data-start=\"2312\" data-end=\"2315\" \/>SIDCUL, Haridwar \u2013 249407, Uttarakhand, India<\/p><p data-start=\"2362\" data-end=\"2395\"><strong data-start=\"2362\" data-end=\"2372\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2373\" data-end=\"2395\">info@pankhorganics.com<\/a><\/p><p data-start=\"2397\" data-end=\"2437\"><strong data-start=\"2397\" data-end=\"2421\">Helpline \/ WhatsApp:<\/strong> +91 72300 23019<\/p><p data-start=\"2439\" data-end=\"2477\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"2439\" data-end=\"2451\">Website:<\/strong> <a class=\"decorated-link\" href=\"https:\/\/pankhorganics.com\" target=\"_new\" rel=\"noopener\" data-start=\"2452\" data-end=\"2477\" data-is-last-node=\"\">https:\/\/pankhorganics.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49542d9c e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"49542d9c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At Pankh Organics, we are committed to providing high-quality products and ensuring customer satisfaction. Please read our Return &amp; Exchange Policy carefully before placing your order. Returns Due to the nature of our products, we do not accept returns for products that have been opened, used, or tampered with. A return request will only be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-187","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pankhorganics.com\/index.php?rest_route=\/wp\/v2\/pages\/187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pankhorganics.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pankhorganics.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pankhorganics.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pankhorganics.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=187"}],"version-history":[{"count":3,"href":"https:\/\/pankhorganics.com\/index.php?rest_route=\/wp\/v2\/pages\/187\/revisions"}],"predecessor-version":[{"id":1000131,"href":"https:\/\/pankhorganics.com\/index.php?rest_route=\/wp\/v2\/pages\/187\/revisions\/1000131"}],"wp:attachment":[{"href":"https:\/\/pankhorganics.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}