Privacy Policy

Welcome to Pankh Organics (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or contact us.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, register an account, or contact us, we may collect:

Full Name
Email Address
Phone Number
Shipping Address
Billing Address
Company Name (if applicable)
Payment Information (processed securely through third-party payment gateways)
Non-Personal Information

We automatically collect certain information such as:

IP Address
Browser Type
Device Information
Operating System
Website Usage Statistics
Cookies and Analytics Data
2. How We Use Your Information

Your information may be used to:

Process and fulfill your orders
Deliver products and services
Provide customer support
Respond to inquiries
Improve our website and user experience
Send order confirmations and shipping updates
Send promotional offers (only if you have opted in)
Prevent fraud and unauthorized transactions
Comply with legal obligations
3. Cookies

Our website uses cookies to:

Improve website performance
Remember user preferences
Analyze website traffic
Enhance shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Payment Security

We do not store your complete debit card, credit card, UPI, or banking information.

Payments are securely processed through trusted payment gateway providers using industry-standard encryption.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with:

Shipping and logistics partners
Payment gateway providers
Government authorities (when legally required)
Technology service providers assisting in website operations

All third parties are expected to maintain the confidentiality of your information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against:

Unauthorized access
Data loss
Misuse
Alteration
Disclosure

While we strive to protect your information, no internet transmission or electronic storage method is completely secure.

7. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Request a copy of your stored information

To exercise these rights, please contact us using the details below.

8. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites.

We encourage you to review their respective privacy policies before sharing any information.

9. Children’s Privacy

Our products and services are not intended for children under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the revised Last Updated date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Pankh Organics

📍 39B/14, Tehri Visthapit Colony, Gali No. 5
SIDCUL, Haridwar – 249407
Uttarakhand, India

📧 Email: info@pankhorganics.com

📞 Helpline / WhatsApp: +91 72300 23019

🌐 Website: https://pankhorganics.com

Compliance

This Privacy Policy is intended to align with generally accepted privacy practices and is suitable for websites operating in India. If your website serves customers in other regions (such as the EU, UK, or California), you may need additional disclosures to comply with laws like the GDPR, UK GDPR, or CCPA.